Check the delivery status of your order by opening the shipping confirmation that you received by email. In each shipping confirmation, you will find a link to track your parcel. Alternatively, you can go back to the home screen of this chat, where you can also directly query the order status. This way, you can always see where your shipment is and how long it will take to reach you.
However, if you no longer remember your order number, you will need to contact us and we will find it for you.